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Calls

Reanalyze Call

POST/api/v1/calls/{call_id}/analyze

Run the agent’s current analytics on a finished call again and save the result (for example after adding extraction fields). Webhooks are not sent again.

Authorization

An API key (X-API-Key or Authorization: Bearer), or a signed-in member with the agents.edit permission.

X-API-KeyAuthorization: Beareragents.edit

Path parameters

call_idstringrequired

The call's id.

Query parameters

timezonestringdefault: "Asia/Kolkata"

IANA time zone for every timestamp in the response (at, date, timestamp and *_at fields), as ISO 8601 with the offset. The X-Timezone header works too; the zone used comes back in the X-Timezone response header. An unknown zone is a 400.

Response

200Success.

No body.

401No credentials, or they are invalid or revoked.
detailstring

What went wrong, in plain words.

403Your role (or an API key) lacks the permission.
detailstring

What went wrong, in plain words.

422Validation Error
detailobject[]
Show item attributes
locstring | integer[]
msgstring
typestring
429Over the per-key rate limit; wait for Retry-After.
detailstring

What went wrong, in plain words.

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